The Engagement First approach provides a framework and practical tools for behavioral health organizations to re-center engagement as the most important competency in the delivery of behavioral health services.

BBS provides expert advice to states, provider associations, providers, payers, and other entities on how to design and advance a CCBHC model that addresses local needs.

Acting as a third-party bridge to provide procurement, financial, and administrative services, with focus on grantmaking that is low-barrier and trust-based but accountable.

Enhancing the skills, knowledge, and capabilities among human services staff through training and development.

Delivering guidance before, during, and after a merger or acquisition to ensure the process is strategic, smooth, and successful, and facilitating other sustained partnerships.

Helping organizations define their direction, long-term goals, strategies, and resources to achieve maximum impact.

Crafting persuasive proposals to help mission-driven organizations secure funding.

Assisting behavioral health and other human services entities to acquire, manage, and optimize financial resources in a way that ensures long-term stability, resilience, and growth.

BBS will use its nationally recognized Integrated Care Billing Decision Support Tool to help organizations identify relevant Medicaid and Medicare billing codes, cost out their services, and estimate potential revenue. This will help organizations build, expand, or sustain services by optimizing available reimbursement opportunities. 

Using its nationally recognized community needs assessment framework, BBS will assist organizations to execute community needs assessments, collecting and analyzing data and engaging stakeholders to identify gaps in services, strengths and assets, and key issues impacting community wellbeing. Community needs assessments increase an organization's competitiveness for grant and foundation funding, satisfy state and federal requirements for specific initiatives (e.g., CCBHCs, FQHCs), and most importantly, offer an organization vital insights to inform the delivery of effective services.  

The standardized collection, analysis, and reporting of provider level data to assess the quality, efficiency, and effectiveness of behavioral health services. This work supports accountability, transparency, and continuous quality improvement. 

We offer end-to-end project management support for behavioral health initiatives, ensuring timely, efficient, and effective implementation. BBS applies proven methodologies to oversee complex projects, coordinate stakeholders, and deliver results that advance organizational goals.

Helping organizations plan and implement the clinical, operational, workforce, and technological changes necessary to launch or expand services.

A coordinated set of activities that build knowledge, strengthen workforce skills, and support organizations in implementing evidence‑based practices, new policies, and system‑level reforms in BH.